As countries around the world closed learning institutions in response to the COVID-19 pandemic, teaching and learning pivoted from in-person instruction to distance learning at speed. The surge in distance learning programming was significant — but so was the risk: without systematic monitoring and evaluation, there was no way to know whether any of it was actually working.
This is the problem that the USAID review, A Roadmap for Measuring Distance Learning, sets out to address. It is one of the most practically useful M&E frameworks available for practitioners working in development contexts, and it deserves careful reading by anyone commissioning or implementing distance learning at scale.
Why Measurement Matters
Distance learning is commonly used to reach learners who need flexible opportunities — and groups excluded from formal education institutions. It can serve as the primary form of instruction or complement in-person learning. But distance learning that is not measured is distance learning that cannot be improved. Evidence-based monitoring and evaluation is what allows programmes to course-correct, demonstrate impact, and justify continued investment.
The USAID review covers four key distance learning modalities: radio and audio, television and video, mobile phone, and online learning. Printed texts — often developed to accompany these modalities — are recognised as a fifth option in contexts where technology is not available.
The Four-Step Roadmap
The framework walks practitioners through four sequential planning steps:
- Step 1 — Determine the objectives of monitoring and evaluating distance learning. What are you trying to learn, and for whom?
- Step 2 — Determine what will be measured: reach (who has access), engagement (who participates as intended), and outcomes (what learners actually learn).
- Step 3 — Determine how data will be collected — in-person, remotely, or through a combination of both approaches.
- Step 4 — Determine the methods and approaches for measurement, including the instruments, timelines, and responsibilities.
Three Overarching Recommendations
Beyond the step-by-step framework, the review offers three strategic recommendations that apply across all modalities and contexts:
1. Integrate and mix. Combining in-person and remote data collection, using multi-modal interfaces (phone calls alongside SMS surveys), and employing mixed methods leads to more accurate, more representative results. No single approach captures the full picture.
2. Balance urgency with quality. During a rapid pivot to distance learning, there is pressure to measure quickly. The review acknowledges the need for short-term monitoring solutions while encouraging teams to develop more robust long-term MEL strategies that can survive beyond the crisis moment.
3. Design for equity. Monitoring and evaluation approaches must explicitly ask whether marginalised individuals and groups are being systematically included or excluded — both from the programming itself and from the data collection process. Equity analysis is not optional; it is foundational.
Who This Guide Is For
The review is targeted at education practitioners, host country government representatives, donors, implementers, NGOs, and civil society organisations involved in distance learning programmes. Most of the examples are drawn from primary education, but the guidance applies across secondary, tertiary, and non-formal learning contexts — and across both crisis and non-crisis settings.
Key takeaway: Good distance learning is not just about delivery — it is about knowing whether delivery is working. The USAID roadmap gives you the framework to find out.
Download the full USAID review: A Roadmap for Measuring Distance Learning →